WE OFFER FREE SHIPPING ANYHERE IN THE U.S
Generally your purchase is shipped within 1 business day. Free shipping is sent out using Standard Shipping. This can take 7-10 takes for your to receive depending where the item is being shipped in the US.
We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.
If you are in a rush in receving your item, no problem, we do offer Expedited and Express Shipping. Please choose these options at checkout. Shipping rates do apply.
WE ALSO SHIP ON SATURDAYS:
We do ship out on Saturdays, but your order must be completed and verified by us by 1:00 PST. If order comes in after this time, we will ship your item out on the next business day.
We ship with signature required due to the value of our items. We can ship without signature with your request in writing (with email or within order comments). By waiving the signature, the buyer accepts the responsibility of the safety and security of the item.
Shipping to a Business
We will ship to your place of employment, after verification. If you choose to ship to a business, please provide the Company name and contact phone number at time of placing the order. Please provide us your business telephone and extension ( if any), in case we need to contact you during your work hours.
If more than one purchase is made, both will be shipped for free. We will determine whether or not they should be placed in separate boxes. You will receive tracking information on your package(s).
Information for International Buyers/Suppliers
Destination Customs in your Country
Typically the processing time is 1 business day from the time we receive your order. There may be a delay if there is a problem with your shipping information, contact information or payment information. Please provide an email or telephone number on your order.
We send out out products using Priority or Express Mail. These shipping fees do apply to international buyers. Shipping fees are calcculated by weight and location. Please see rates at checkout to determine which service you prefer.
- Priority Mail International normally takes anywhere from 2-4 weeks for delivery.
- Express Mail International is our recommended service and this normally takes 1-2 weeks for delivery.
Custom requirements are different for each country. Please contact yor custom office if you need to learn about the Customs processing for your Country. Customs clearance issues may cause delays at destination. You, the buyer, are responsible for any and all custom duties and/or taxes that apply. We indicate all items as used and declare the value. We also declare that the item is purchased merchandise. We can not declare as “gift”.
Destination Custom in the United States
When your previously owned (used) luxury items are shipped to Dezigner Chic for consignment, they are subject to inspection and possible fees/taxes. Please declare as used handbags and/or accessories. The U.S. Customs charges duties and/or taxes and are based on percentage of declared value. At times after inspection the government may assess a higher value. Because of the increase of the charges that are assessed and the random charging of these fees, Dezigner Chic will NOT pay for the custom fees, this is YOUR responsibility. Please prepay these fees at time of shipment. If we get the item you want to consign with us, and we end up paying for the custom fees because you didnt pay it, we will deduct this customs fee from the item when it sells.
International Currency information
We do accept returns within 30 days as stated in policy for international shipments. However because of the fluctuation of all countries currency the refund will be made in US dollars just as we received in US dollars. We make no adjustments for currency exchange for returns. We do not refund shipping costs and duties/tax fees.